CHCS March 6, 2024
Hadley Fitzgerald, Center for Health Care Strategies

Where do you obtain treatment for a mental health or substance use disorder? It’s not an easy question. In my former job as a social worker, it was not uncommon to find myself in a frustrating tangle of phone calls trying to locate behavioral health services for my clients. Is the provider taking new patients? Accepting Medicaid? Located near public transportation? Keeping a waitlist? Spanish-speaking? Able to support those with co-occurring disorders? What about childcare? If someone is brave enough to seek treatment for these too-often highly stigmatized conditions, it should be easier to receive it.

Tens of millions of people in the United States have a mental health or substance use disorder, including many who have both. Yet, rates...

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