Training workers is key to fulfilling AI’s full potential

Employee Benefit News December 9, 2024
Diane Bartoli

Artificial intelligence (AI) is a buzz phrase heard around the world — and corporate watercoolers. Never in our history has a technology so quickly moved from a pie-in-the-sky idea to a strategic imperative of the modern workplace — and its progress is unlikely to slow down any time soon.

However, despite its seeming ubiquitousness and an ongoing pressure to keep pace with emerging technology, few employees report utilizing it regularly. In fact, recent data from the 2024 EdAssist by Bright Horizons Education Index conducted by the Harris Poll shows only 34% of employees have ever used AI in their day-to-day work.

However, it’s worth bearing in mind that as many as 77% of those who have used the technology...

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