RevCycle Intelligence February 8, 2024
Providers are energetic about automated technology in revenue cycle management, but it is not full steam ahead with adoption quite yet.
Automation has a lot of potential to streamline revenue cycle management, and healthcare organizations are certainly interested in adopting technology to achieve efficiency. However, that interest is not necessarily turning into investment as provider organizations seek answers to critical questions.
“Today, we are seeing mixed signals,” Jaren Day, insights director at KLAS Research, recently told RevCycleIntelligence. “Adoption will probably get better in the future, but right now, people are waiting to see if they can get the ROI before jumping in.”
Leaders at provider organizations are also wondering about implementation and maintenance costs, reliance on technology for revenue cycle...