Newswire June 22, 2021
TAMPA, Fla., – Black Book Research announced the top comprehensive information technologies for integrated physician practice management, revenue cycle management and electronic health records solutions, as gathered in the annual crowdsourced poll of user experience and client constancy. This year’s polling of surgical specialty physicians, nurses and clinicians, financial staff and administrators totaled 5,951 users providing individual feedback on their client experiences.
Black Book Market Research LLC measures customer satisfaction across user-centric, key performance indicators: strategic alignment of client goals; innovation and optimization; training; client relationships and cultural fit; trust, accountability, transparency, and ethics; breadth of offerings; delivery excellence; deployment and implementation; customization; integration, connectivity and interfaces; scalability, client adaptability; flexible pricing; reliability; brand image and marketing communications; marginal value...
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