Becker's Healthcare March 6, 2024
Patients are increasingly seeking smoother and more convenient access to healthcare. As a result, they highlight self-scheduling as a primary priority in their engagement with healthcare services, a March 6 KLAS survey found.
KLAS interviewed healthcare professionals to learn about their self-scheduling vendors. KLAS conducted these interviews over the past 12 months, using a standard evaluation method for healthcare software. This method has 16 numeric rating questions and four yes and no questions, all given equal importance. The scores from these questions together create the overall...
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