Becker's Healthcare November 13, 2024
Systems are honing in on improving the patient experience by reducing complexity, enhancing personalizations and making patients feel valued throughout the care journey, the American Hospital Association said in a Nov. 12 article.
Systems have taken different approaches to achieve these goals, but the American Hospital Association identified the strategies most common among some of the largest systems in the U.S.
Here are four ways systems are improving the patient experience:
1. To reduce care delays and paperwork, systems are deploying healthcare management platforms that consolidate scheduling, billing and records into...