Healthcare IT News September 30, 2021
While the ‘robot’ aspect of RPA gets most of the attention, successful implementation centers on the people and processes that will be impacted by the technology – and in a healthcare system where burnout is rampant, there are plenty of those.
This is the third article in a series regarding process-based opportunities as the healthcare industry begins to emerge from the challenges of the pandemic. As noted in the introduction to this series, each of these articles will define an issue, consider the problem and its implications to healthcare, and then present potential solutions.
Earlier in this series, I wrote about the issue of clinician burnout, with the two top contributing factors being the great number of bureaucratic tasks people...
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