To revamp ‘antiquated’ EHR system, VA needs more specialty docs involved, GAO says

Healthcare DIVE June 8, 2020
Ron Shinkman

Dive Brief:

• The Government Accountability Office in a new report said the U.S. Department of Veterans Affairs could be more inclusive as it makes efforts to revamp its “antiquated” electronic health records system, in particular when handling stakeholder input on how its system should be deployed and operated.
• Of particular concern is that workshops held in VA locations where the first new EHR systems were installed did not include a diverse range of stakeholders, which the GAO blamed on internal communication lapses within the VA. Among those left out of those sessions were some specialty physicians, according to the report.
• The GAO recommended the VA improve its communications processes as part of further EHR implementation at other facilities, although...

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