Harvard Business Review July 12, 2024
Kedar S. Mate, Josh Clark, Jeff Salvon-Harman

Summary: When efforts to improve health care, the failures are often blamed on leadership and culture. But the main problem often is the underlying systems. To generate better outcomes, increase safety, and improve efficiency, health care organizations should shift their focus to designing systems that facilitate delivery of the highest-quality care.

Over the past three decades, many health systems have pursued improvements in care delivery to make it safer, more effective, and more efficient....

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