Health Affairs September 19, 2017
We know that when patients are provided with access to their medical records, they feel more in control of their care, understand their health conditions and their care plans better, prepare for their visits, and adhere more to their medications. Despite patient portals’ usability challenges for certain groups of patients and disadvantaged populations, they not only help patients and their care partnersbut also are a significant means to reducing overhead costs for providers. When physicians are provided with instant electronic access to their patients’ medical data, both quality and efficiency of care radically improve. Overall, an interoperable system across the United States that provides instant access to medical records is estimated to reduce the costs of health care services by...
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