MedCity News July 17, 2024
As poor experiences and high costs drive many to walk away from their doctors, the right additional support can keep patients from switching providers. Here are three suggestions to consider that could make a difference for patient experience while improving access to care and reducing costs.
Health care consumers are weary of long waits and care encounters that feel rushed and not at all personal — and it’s manifesting in patient burnout, with patients forgoing needed care to avoid poor experiences and high costs.
It’s a threat to patient access, outcomes and health equity that health care organizations must address if they are to deliver on their mission.
One way to reduce the risk of patient burnout is...
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