Forbes May 15, 2024
Livongo cofounder Glen Tullman has promised his latest startup Transcarent will use AI to help people navigate and pay for healthcare services, but it may be just another Band-aid for America’s growing $4.5 trillion healthcare bill.
Glen Tullman believes telehealth, as we know it, is dead. The future, according to the venture capital investor and serial entrepreneur, is not video-based but text-based. “All of the virtual care we’re doing now is all going to move to chat,” he told Forbes, estimating that in three years 80 to 85% of all telehealth interactions you have with your doctor will be written.
It’s a bold prediction from the same man who sold his last company Livongo, which made managing diabetes care easier,...