H&HN April 17, 2015
Hospital leaders have to start thinking about how services fit in a patient’s life, not the provider’s.
CHICAGO — In an era of value-based care, patients’ involvement in and commitment to their care is crucial.
“The more engaged a patient is…the lower their costs are to the health system,” said Jane Sarasohn-Kahn, a health advisor with strategic health consultancy THINK-Health. In a HIMSS conference session, Sarasohn-Kahn cited research by Health Affairs which found that patients who are less engaged in their care had costs 8 to 21 percent higher than patients who were more engaged.
While there’s no easy formula for driving patient engagement, establishing trust is a first step. “Trust and authenticity are precursors to engagement,” said...
Today's Sponsors
Today's Sponsor