Futurity November 2, 2023
Two new studies show emerging awareness of the new 988 Suicide and Crisis Lifeline among both policymakers and the general public—but also point to potential areas of improvement for the vital nationwide service.
In July 2022, “988” became the new number for the National Suicide and Crisis Lifeline, which provides a phone, text, and chat resource for people who are experiencing suicidal thoughts, hopelessness, substance use crises, and other psychological distress.
Similar to dialing 911 in emergencies, the use of a three-digit dialing code for mental health crises is designed to be accessible and easy to remember.
However, public awareness of 988 is off to a slow start, according to a survey conducted this spring. To better understand whether people...
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