MedCity News December 11, 2024
Ada Peng

With these tools, therapists can reclaim their time, focus on their patients, and deliver the high-quality care that every individual deserves — all while maintaining the financial stability to thrive in their practices.

If you’ve ever wondered why a lot of therapists do not take insurance, here’s the euphemistic answer: dealing with insurance companies sucks.

From submitting reimbursement claims to navigating stringent documentation requirements, the process of dealing with insurers is riddled with obstacles. Therapists face frequent claim denials — about 15%, even when prior authorization is obtained — alongside the constant threat of audits and clawbacks. The administrative toll often results in delayed payments or, worse, wasted hours chasing claims, leaving providers financially strained and emotionally drained.

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Topics: AI (Artificial Intelligence), Insurance, Mental Health, Provider, Technology
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