HealthLeaders Media February 28, 2025
During these uncertain times, health systems won’t embrace new technology unless there’s a firm understanding of ROI attached. Here’s how to find it.
When it comes to new technology, healthcare leaders need a good, sound business plan to move forward.
This is especially true with virtual care, which was the sweetheart of the rodeo during the pandemic, when providers needed to reduce pressure on hospitals and patients wanted to access care from home. Federal and state regulators even reduced telehealth restrictions to allow more access, and payers like CMS relaxed their rules to reimburse for more virtual care services.
But now that the pandemic has passed, the pendulum has swung back. Many COVID-era waivers have expired, patients are expressing a...
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