The Transformative Power of Conversational Technologies — Part 2
Mayo Clinic December 22, 2022
EHR optimization remains an elusive goal for many health care providers, but several digital assistants may help solve the problem.
By Paul Cerrato, senior research analyst and communications specialist, Mayo Clinic Platform and John Halamka, M.D., president, Mayo Clinic Platform
In our last blog we discussed the strengths and weaknesses of natural language processing (NLP), the engine that drives many conversational technologies. These innovations have given birth to several commercially available tools that are slowly helping improvement of EHR usability.* Few clinicians question the need for such improvements.
A 2020 paper from the National Academy of Medicine pointed out that 86% of office-based and 94% of hospital-based physicians used EHR systems and goes on to state: “While intended to improve...