Becker's Healthcare July 17, 2024
Somerville, Mass.-based Mass General Brigham is scaling its ambient documentation program, as clinician interest in the new technology continues to increase.
“Like many other institutions, we’re experiencing record levels of burnout among our clinical staff,” Rebecca Mishuris, MD, chief medical information officer at Mass General Brigham told Becker’s. “A significant portion of this burnout is due to documentation burdens. Over the years, we’ve tried various approaches to alleviate this burden. Ambient documentation was the first truly scalable solution that had the potential to reduce documentation burden for our providers and alleviate some of the burnout they’re experiencing.”
The ambient documentation pilot program initially started with a proof of concept involving 20 clinicians. The results were promising enough to warrant...