STAT October 2, 2023
Arbitration, the land where nobody is happy
After Congress officially outlawed most types of surprise medical bills last year, there’s been endless, litigious debate as to how health insurance companies and providers should settle their differences while patients are held harmless. That behind-the-scenes arbitration process has turned into a gigantic, gummed-up mess, leading to very few resolutions between disputing parties.
Turns out, the process is getting messier, even when resolutions are found. An air ambulance provider is suing Blue Cross Blue Shield of Arizona for not paying the amounts finalized by the arbitrator, alleging it has been stiffed out of $320,000, my colleague Brittany Trang reports. This case is one of the first where the provider isn’t disputing the arbitration...
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