HIT Consultant August 29, 2025
It’s 4:37 p.m. in a primary care clinic in Mississippi. The waiting room is still half full. Dr. Rubin, a pediatric specialist, just wrapped up with a newborn’s checkup, and now faces an uphill sprint: reconciling three faxes, documenting vitals from two overlapping visits, and reviewing the urgent message from a parent sent through the portal. All before she can log off.
None of this is unfamiliar. For many primary care providers, this daily scramble is the byproduct of fragmented workflows, systems stitched together over time, none of them truly designed for the pace and unpredictability of real-world medicine.
And it’s costing us.
The Siloed Software Trap
For years, primary care clinics have tried to adapt to EHR platforms originally...
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