Forbes September 13, 2024
Ron Schmelzer

Most of the conversations about artificial intelligence focus on the technology factors: the “how’s and what’s” of making AI work. But, most often the success and failure of AI systems depends on human factors: the “why’s, when’s, where’s, and who’s” of making AI work. Specifically, many of the areas where AI systems are notoriously weak such as creativity, critical thinking, collaboration, and communication are areas where humans are particularly well suited. So, it makes sense to think of AI more as an augmentative tool that enhances human abilities more so than purely as a replacement for human ability.

One area where machines still struggle is in their adaptability to different and new environments. However, humans also often struggle in that...

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