Knowledge@Wharton June 21, 2021
If you’re worried that robots are coming for your job, you can relax — unless you’re a manager.
A new survey-based study explains how automation is reshaping the workplace in unexpected ways. Robots can improve efficiency and quality, reduce costs, and even help create more jobs for their human counterparts. But the study also finds that more robots can reduce the need for managers.
The study is titled “The Robot Revolution: Managerial and Employment Consequences for Firms.” The co-authors are Lynn Wu, professor of operations, information and decisions at Wharton; Bryan Hong, professor of entrepreneurship and management at the University of Missouri Kansas City’s Bloch School of Management; and Jay Dixon, an economist with Statistics Canada. The researchers said the...
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