Behavioral Health Business October 23, 2023
Chris Larson

Behavioral Health integration can be challenging in the current health care ecosystem.

Health care organizations must continue to drive awareness of integrated care models, or referrals to behavioral health services will drop even in settings where behavioral health services are a part of primary care, Andrew Bertagnolli, national director of virtual behavioral health services at One Medical, told Behavioral Health Business during a panel talk at INVEST 2023.

San Francisco-based One Medical, a large primary care practice, has long integrated virtual behavioral health services into its primary care model. In 2023, it was acquired by retail giant Amazon for $3.9 billion. The reason behavioral health referrals may trail off is simple.

“In an entirely virtual or add-on solution, you run...

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