Advisory Board February 23, 2022

Instead of hospitals or medical office buildings, more health care providers are now branching out into retail spaces, such as shopping centers and malls, to provide patients with more convenient access to care, Jane Margolies writes for the New York Times.

Retail and urgent care clinic strategy

The increasing popularity of ‘medtail’ spaces

In recent years, health care providers have increasingly moved into retail spaces, a trend known as “medtail,” Margolies writes.

In particular, the growth of urgent care centers as well as walk-in clinics in pharmacy and supermarket chains over the past two decades has helped normalize the idea of seeking medical care in retail areas. For example, CVS began opening clinics in its stores in 2005 and now...

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Topics: Patient / Consumer, Primary care, Provider, Retail care, Retailer, Urgent care
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