VentureBeat February 22, 2025
Matt Marshall

A new wave of AI-powered browser-use agents is emerging, promising to transform how enterprises interact with the web. These agents can autonomously navigate websites, retrieve information, and even complete transactions – but early testing reveals significant gaps between promise and performance.

While consumer examples offered by OpenAI’s new browser-use agent Operator, like ordering pizza or buying game tickets, have grabbed headlines, the question is about where the main developer and enterprise use cases are. “The thing that we don’t know is what will be the killer app,” said Sam Witteveen, co-founder of Red Dragon, a company that develops AI agent applications. “My guess is it’s going to be things that just take time on the web that you don’t actually...

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