The Retailization of Mental Health in Urgent Care Has Begun

Behavioral Health Business February 17, 2022
Chris Larson

The creation of urgent mental health care in retail locations isn’t coming, it’s already underway.

Huge players in the retail and health care space have already built a foundation for themselves to make mental health care more accessible. Over the last 20 years or so, urgent care blazed a new retail-like trail for physical health care access — and these same players have mental health in their sights.

“Those with mental health challenges can’t wait,” Dr. David Kim, co-founder and general partner of Regal Healthcare Capital Partners, told Behavioral Health Business in an interview. “If you have an acute break, you don’t have 24 days to wait for a clinician.”

Pre-pandemic, one study found that the wait time to see...

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