MedCity News April 21, 2025
In the U.S., many people still struggle to find care, book an appointment, confirm coverage, or get a clear answer on pricing. The impact goes beyond inconvenience, contributing to delayed diagnoses, increased anxiety, and financial stress that harms both patients and the healthcare system.
You get an instant confirmation when you order groceries. You track your Uber as it turns the corner. You know the cost of a hotel room before you book it. These are the digital expectations on which we rely.
Yet when it comes to our health, we remain in the dark.
Modern digital experiences help people feel informed, understood, and in control. In healthcare, where that kind of clarity matters most, the experience still falls painfully...







