Becker's Healthcare September 10, 2024
Healthcare organizations face numerous challenges today, from financial pressures to workforce shortages and the increasing complexity of patient care. In this environment, AI is a powerful tool for healthcare leaders. However, not all patients are excited about the technology.
Research shows 60% of patients are uncomfortable with AI used in their care. Humanizing the technology can augment, rather than replace, the human touch. NRC Health’s approach focuses on using AI to improve efficiencies and patient outcomes, while allowing clinicians to remain focused on delivering quality care.
“Our foray into healthcare AI is to focus on the aspects of AI patients are still OK with,” Vinitha Ramnathan, chief product officer of NRC Health, told Becker’s. “The part they’re comfortable with is...