HealthIT Answers November 14, 2023
Eric Demers

In 2022, 20% of adults said they or their family received an unexpected medical bill. The No Surprises Act (NSA), which went into effect last year, is better late than never. A bipartisan effort to protect patients from unexpected healthcare expenses, the NSA minimizes surprise billing and makes the cost of care more transparent by granting patients access to preliminary good faith estimates of care costs. It’s a vital development for the industry, but while patients can enjoy the benefits, health plans and providers are left scrambling to meet the law’s strict new requirements.

What the NSA Demands from Health Plans

Under the NSA, health plans are required to establish a process that guarantees their provider directories are accurate. The...

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