Healthcare IT Today November 11, 2024
The following is a guest article by Patricia Pomies, COO at Globant
Two hundred years ago, in 2024, and throughout the 22nd century, nothing is better than the human touch. Empathy is an irreplaceable value, capable of building trust in the most intense moments, for example, in a visit to the doctor. For most people, the best and the most personalized attention is probably with a real flesh and blood doctor.
When the health professional provides a diagnosis or prescribes a treatment, the patient listens and accepts the message as an undeniable truth. The interlocutor must generate trust. We may not know their experience or studies, but there is something implicit that convinces us: the emotional communication. Studies show that...
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