HealthsystemCIO.com December 22, 2021
During the past two years, John Halamka, MD, has devoted quite a bit of time to studying the Covid-19 pandemic. In fact, thanks to countless hours spent building out the Covid-19 Healthcare Coalition and sifting through Medicare regulations, he has emerged as an authority on the topic.
And so, when he says he’s no longer using the term ‘post-Covid new normal,’ the industry should take notice. “Let’s just call it the new normal,” noted Halamka, who has served as President of Mayo Clinic Platform since December of 2019. “Over these 24 months, we’ve seen a fundamental change in cultural expectations for telehealth and virtual care” — one that has required a big lift from both a policy and a technical...