Forbes December 27, 2023
Cindy Gordon

Finding ways to harness the knowledge, experience and creativity of your people doing the work, you need to look deep inside your organization and listen to your people’s voices – where ever they are located. With our increasingly distributed workforces, working virtually, appreciating what’s on our employee minds has never been more important.

The most important people leadership behavior to cultivate is empowering your talent to have the courage to say what needs to be said and authentically listening without suspending judgement, and ensuring that their voices are protected, respected, and heard.

Today, many of our current employee engagement methods are lagging indicators versus leading indicators. For example, employee satisfaction surveys happen only once a year and the data is...

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