Medical Economics August 30, 2024
True primary care is possible through a holistic model to telehealth. So why aren’t more companies embracing it?
Any discussion of the future of telehealth must delineate between the different telehealth models—notably, the one-time-visit and the holistic model. Note that these names are not technical industry terms but helpful ways of illustrating how a provider offers telehealth services to its members.
Most telehealth services fall within this one-time-visit model. In these cases, telehealth acts as a stopgap and does not replace the primary care physician (PCP) and other clinician providers. Rather, it is a means of solving medical issues on a one-time basis. Much like an urgent care visit, the virtual physician does not take full control or responsibility for...
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