Becker's Healthcare November 30, 2022
While hospitals and health systems have garnered attention lately for announcing they would charge patients up to $50 for certain MyChart messages, the rule that allowed them to do so was rolled out in 2020.
The Current Procedural Terminology, or CPT, codes released that year gave providers a way to bill for patient portal messages, according to a January 2020 American Medical Association article.
Providers can bill for cumulative work done over a seven-day period that takes five minutes or more, according to the AMA report. Time worked can’t be counted twice or billed under a separate code. The clock on the seven days starts ticking with the review of the patient’s inquiry and can include an examination of the...
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