Deloitte February 7, 2019
David Biel, Maulesh Shukla, Claire Boozer Cruse

Business model transformation is the only way to adapt to disruption

What will the health plan of tomorrow look like? We decided to crowdsource the experts to answer this question. Here’s what health care, policy, and technology leaders had to say.

IN general, we observe that industry transformations occur in three seven-year cycles. Health care organizations—and thus health plans—appear to be no different. We predict that the first cycle of transformation in health care will involve a widespread push for stronger standards around data interoperability and demand from consumers to not only access but own their health information. These changes will form the foundation for innovation. In the second cycle, nontraditional players will begin disrupting the insurance market with...

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