Skilled Nursing News November 14, 2025
Kristin Carroll

It’s no surprise that the principle of understanding employee needs and wants is key to controlling the staffing chaos – an ever-present threat at nursing homes – and yet it is also the step most often applied incorrectly.

According to panelists at a recent Skilled Nursing News webinar titled, Beyond the Chaos: A Proactive Playbook for Building a Top Employment Destination, panelists discussed their company cultures and the strategies they’ve implemented – at employee request.

Success boils down to three ingredients: trust, transparency and communication. And solutions range from higher pay to debt relief to groceries for employees.

Michael Herald, the current president and CEO of Guardian Healthcare, first joined the company as part of its HR team. This meant...

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