AXIOS February 25, 2025
Workers are likely to chat more with AI agents than with their human colleagues in the future, Slack chief marketing officer Ryan Gavin predicts.
The big picture: AI agents are joining the workplace whether workers want them or not.
Catch up quick: For the past year, companies have been pushing autonomous AI agents — chatbots with the ability not just to answer questions, but to act on users’ behalf.
- Salesforce, which owns Slack, launched Agentforce in September with bots that serve as sales reps, service agents, personal shoppers and sales coaches.
- AI agent startup Sierra, founded by former Salesforce co-CEO Bret Taylor and former Google executive Clay Bavor, raised $175 million last year at a $4.5 billion valuation.
- According...
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