The future of revenue cycle managed services: best practices for effective collaboration

Becker's Healthcare October 14, 2022
In collaboration with PwC

Revenue cycle staffing is a crisis for healthcare organizations. In a June 2022 survey, 41 percent of revenue cycle leaders indicated that between 51 and 75 percent of their revenue cycle management and billing department roles are currently vacant. One solution: outsourcing medical billing.

At the Becker’s Hospital Review 7th Annual Health IT + Digital Health + RCM Annual Meeting, in an executive roundtable sponsored by PwC, healthcare leaders shared their thoughts about revenue cycle managed services. This session was moderated by Jacob Shurbet, managing director, and Emily Anne Jacobstein, director, both of PwC, health industries, managed services.

Five key insights were:

1. Revenue cycle leaders don’t expect vendors to have all the answers, but they want transparent partners....

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