AXIOS October 26, 2023
Jennifer A. Kingson,Amy Stern

As pharmacists attempt to pivot from pill-dispensing and administrative tasks to patient care, robots and AI software are starting to shoulder more of the back-end work — albeit slowly.

Why it matters: Recent pharmacist walkouts — which could go nationwide next week — point to the profession’s high level of burnout and overwork, which automation and “smarter” computer systems could help offset.

Driving the news: Pharmacies are notoriously slow to adopt new technology, but that seems to be changing as the urgency brought on by the COVID-19 pandemic placed unprecedented workloads on pharmacists and pharmacy technicians.

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Topics: AI (Artificial Intelligence), Pharma, Pharma / Biotech, Robotics/RPA, Technology
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