Inside Digital Health October 18, 2019
Jessica Lens, Chief Operating Officer, Human Care Systems

Tech innovation is impacting everyone, everywhere — including those in need of specialty medical care. Although there has been robust innovation across the healthcare industry as a whole, patient services and engagement tools, specifically in pharma, are lagging behind. The idea that doctors can simply write a prescription and send patients on the path to healing just isn’t the reality. People, especially those with a chronic condition or comorbidities necessitating multiple medications, require well-rounded, ongoing support to be successful in their medical treatment. Healthcare relationship management and patient engagement platforms can provide that level of support.

The Current State of the Industry

More and more people are being diagnosed with chronic conditions. In fact, research shows that chronic diseases like...

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