Forbes May 3, 2021
Over the past year, the healthcare industry has seen tremendous growth and innovation. And it’s only just beginning.
Going forward, how healthcare operates internally and how customers interact with their care providers will be radically different, creating a more customer-centric and convenient approach.
At the heart of that change is personalization.
The days of customers filing in one after another are on their way out, replaced by a new approach that uses technology to create personalized experiences for each patient.
Here are four pillars for the future of healthcare personalization:
1 . Abundance of Data
Solid personalization efforts are rooted in quality data. Over a lifetime, each person generates the equivalent of more than 300...
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