SmartBlogs December 3, 2014
What does the health care system of the future look like? That’s not an easy question to answer as companies such as IBM and Apple stake claims in health care, providers and insurers join forces, and coverage is increasingly sold directly to consumers. Health plan leaders and other stakeholders presented a mosaic of visions at the America’s Health Insurance Plans Ops/Tech Forum in Phoenix last month, but there was a common theme: The patient experience will shape tomorrow’s health plans and the entire health care system. And it’s clear that health insurance and episodes of acute care can be portals to a high-value health care experience that addresses a variety of patient needs over time.
“There’s a massive amount of...
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