Medical Economics November 7, 2025
Jack Hil, Richard Payerchin, Afton Woodward

Here’s how direct contracting can unlock faster cash flow, lower costs and lasting partnerships with employers.

Hospital operating margins have recovered from a low of 1.1% in 2023 to 4.9% in early 2024, but the outlook remains fragile. Nearly two months of revenue sits in accounts receivable, one-third of spending disappears into administration, and forecasts suggest margins may slip again in 2025. Optimizing a flawed system will not solve these pressures.

Rethinking the revenue source

Hospitals often view carriers as their primary commercial partners, but most revenue ultimately comes from employers. A full 63% of commercially insured Americans, employers provide the funding, physicians and other providers deliver the care, and intermediaries sit in the middle capturing margin.

This matters because...

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Topics: Employer, Health System / Hospital, Partnerships, Patient / Consumer, Provider, Trends
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