HealthLeaders Media November 8, 2022
There’s still misunderstanding around the use of technology on the back end of healthcare operations, says University Health’s vice president of health information management and revenue cycle.
Technology isn’t coming to healthcare revenue cycle management. It’s already here.
How to best leverage it is something organizations are learning on the fly. But for healthcare leaders and workers, it’s just as important to understand what technology can’t and shouldn’t do.
Tackling those misconceptions is critical, explains University Health’s vice president of health information management and revenue cycle Seth Katz.
Katz spoke with HealthLeaders about implementing technology in revenue cycle, why automation is not a plug-and-play solution, and medical coding as the next strategy to leverage.
This interview has been edited for...