PYMNTS.com January 31, 2025

Amazon is emerging as a key competitor to Walmart in the healthcare sector, leveraging its technological reach and consumer base.

With strategic partnerships, including those with Teladoc and mental health providers, Amazon is expanding its healthcare offerings such as virtual care and chronic condition management. By integrating these services into its larger ecosystem, including Amazon Web Services (AWS) and its Health Benefits Connector, Amazon seeks to redefine healthcare access and challenge Walmart’s established position in the industry.

Key Partnership With Teladoc Health

A key partnership is with Teladoc Health, which allows eligible Amazon customers to access chronic condition programs like those for diabetes, hypertension, and weight management. Teladoc’s services, including connected devices, data-driven personalization, and expert coaching, enhance access to...

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Topics: Digital Health, Primary care, Provider, Technology, Telehealth
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