Forbes August 23, 2022
Dawn Ennis

With the state of Florida officially ending Medicaid coverage of treatment for gender dysphoria this week, healthcare providers serving the transgender population find themselves increasingly on the defensive.

“There is social stigma,” said Dr. Jerrica Kirkley, who is board certified in family medicine and the co-founder and chief medical officer of Plume, a leading telehealth provider. Plume bills itself as a “company for trans people, by trans people.” Kirkley happens to be a trans woman.

“When you talk about really wanting to understand the patients’ experience and enhance that experience, there are many factors which you’re fighting against. There’s many things within the healthcare system, whether that has to do with payment access, health insurance and barriers that trans people...

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