HIT Consultant January 20, 2026
What You Should Know
– A new national report from Conduit Health Partners reveals that 74% of patient triage cases are resolved without an ER visit when clinical expertise is placed at the first point of contact.
– The report, “The Connected System: Insights on Patient Access and Throughput,” finds that aligning nurse-led triage with centralized transfer centers can drive a 3:1 return on investment by protecting hospital capacity and reducing the “firefighting” of downstream congestion.
– Drawing on operational data and a survey of 64 triage and transfer nurses, the report highlights that when access fails, the effects ripple through the entire system, leading to worsened outcomes and avoidable ER strain.
The Data: Triage as a Shield for...
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