HIT Consultant August 29, 2024
As healthcare continues its digital transformation, ensuring clear, accessible communication with patients remains crucial. This is especially important for a diverse population with varying language needs and accessibility requirements. The recent Centers for Medicare & Medicaid Services (CMS) Final Rule reflects this commitment to inclusivity by establishing stricter guidelines for Medicare Advantage and Part D payers regarding patient communication accessibility and language requirements.
Communications that are static for a period, such as a year, and do not have personal health information (PHI) in them are now required to be provided in all of the formats and online versions needed to be compliant with Section 508 of the Rehabilitation Act. Section 508 specifies compliance with Web Content Accessibility Guidelines (WCAG), which...
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