KevinMD January 18, 2025
My father wanted me to get an MBA from the Harvard Business School, but I wanted to be a doctor, so I am more attuned to the MBA’s excellence in many areas but differences in ethical principles from medicine. Nowhere does maximizing returns for stockholders or returns for nonprofits also include the principles of beneficence and nonmaleficence for our patients. But this principle is foundational in medicine and has been for 2,500 years. This is why physicians and medical practitioners consider patients to be in a distinctly separate category from customers.
However, MBA-trained health care administrators and their clones do see patients as customers, and we ignore this practice at the peril of losing our highly regarded status as physicians...
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