HealthTech Magazines November 30, 2022
By Christopher Ault, CRO, Cooper University Health Care
The “Cycle” Endpoint Has Been Extended
Search for a good definition of “Revenue Cycle” in healthcare and you will likely find something that reads like this: “The processes related to the intake, capture, billing, and collection of reimbursement for care provided”. It used to be that when a claim was paid in full, the revenue cycle team’s job was complete.
In recent years, that has all changed. The “cycle” as we once knew it now extends well beyond resolution of an outstanding balance. I call this shift ‘the transition from collecting to protecting’. Revenue cycle teams must now be equipped to manage and protect payments from audit and recoupment for another...
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